Privacy Policy

1. Information We Collect

We collect the following types of information:

• Blockchain Data: Transaction details, wallet addresses, and smart contract interactions
• User Information: Internet Identity principal, nickname, and profile data you provide
• Communication Data: Messages sent through our platform and support communications
• Technical Data: Browser information, IP addresses, and usage analytics
• Feedback Data: Ratings, comments, and suggestions you provide

2. How We Use Your Information

We use your information to:

• Provide and maintain the SplitSafe platform
• Process transactions and manage escrow services
• Facilitate communication between users
• Provide customer support and resolve disputes
• Improve our services and develop new features
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Blockchain and Decentralization

SplitSafe is built on the Internet Computer blockchain, which means transaction data is publicly verifiable on-chain. While we don't store personal information on the blockchain, transaction details and smart contract interactions are transparent and immutable. This transparency is a core feature of our decentralized platform.

4. Data Storage and Security

We implement industry-standard security measures to protect your information. Data is encrypted in transit and at rest. We use secure cloud infrastructure and follow best practices for data protection. However, no method of transmission over the internet is 100% secure.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in platform operations
• In case of a business transfer or merger

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent for data processing
• Export your data in a portable format

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction data may be retained longer due to blockchain immutability. When you delete your account, we will remove your personal information within 30 days, though some data may persist in backups.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

SplitSafe is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of SplitSafe after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@thesplitsafe.com or through our contact form.